A-Z Service at Sporthotel Silvretta Montafon

From C like check-in to R like room service

You would like to have breakfast in your room, use the hotel safe or check-out at a later time? We’ve listed all the important info about Sporthotel Silvretta Montafon in alphabetical order for you. Everything at a glance:

Breakfast in your room

You would like to order breakfast to your room? Please inform room service the previous evening or in the morning right away by dialing 616 from the telephone in your room. A surcharge of EUR 10 p. P. will apply.

Cable cars

Winter season lasts from December 7, 2018 to April 22, 2019.

Ski passes are available directly at the hotel’s reception – we’ll charge your room. Please keep in mind the times for the last cable car rides – you’ll find them at the individual cable car stations. For more info, visit silvretta-montafon.at.

Check in & check out

You may check into your room from 3pm on.

On the day of your departure, you need to check out of your room by 11am the latest.

Children’s play area

Lots of fun for little guests: In the playroom on the 2nd floor, you will find books, toys, art supplies, a PlayStation, a Wii station and a DVD player for our youngest guests.

Cosmetics

Make an appointment with our Gold Spa reception by dialing 615 or with the hotel reception by dialing 611. Find out more in our Gold Spa Menu.

Doctor

The local doctor’s surgery is right next to the hotel. For an appointment, please call +43 5558 8325.

Dr. Gerhard König

Innere Gosta 19c

6793 Gaschurn

T +43 5558 8325

Dogs

With the exception of the restaurant and the wellness area, dogs are welcome in our establishment against a surcharge of EUR 18 per dog.

Electricity

In order to comply with legal requirements in Austria, the only electrical devices that are permitted for use in the bathroom are electric razors and hairdryers. The voltage provided by the electrical outlets in the guest bedrooms is 220 V/50 Hz.

Extension numbers within the hotel

Reception: 611

Bar: 619

Service: 616

Gold Spa: 615

Extras

You can order food and beverages to your room and pay for everything at your departure. Please provide your signature and room number on all parts of the invoice. By signing everything, you will help us to avoid misunderstandings or subsequent complaints.

Fire safety

For your own safety, we would like to inform you that no candlelit Christmas trees, gifts with candles or sparklers are permitted in the rooms. Our hotel is a non-smoking hotel and is monitored by a state-of-the-art fire alarm system. In the event of a fire, sirens will signal to our guests that they need to vacate the building immediately. Should this occur, please gather at the assembly point in front of the hotel.

Fitness area

The fitness area is open daily from 7am to 8pm. Fitness equipment like treadmill, elliptical, Smith machine, recumbent bicycle, free weights, chest press, leg press, ab and back trainer await you. Entering the fitness and wellness area with outdoor footwear is not permitted.

Garage and parking spaces

Once you have arrived, you can forget about your car until you leave! Free parking for hotel guests is available behind the building. For a surcharge of EUR 15 per night, you may also park your vehicle in our underground garage.

Hotel bar

During the day, we suggest you visit the Goldrausch Bar for coffee, tea and cake specialities as well as a selection of snacks from the “small menu”. In the evening, delicious and creative cocktails are served.

Hotel safe

Please use the safe in your room for storing cash and other valuables. The hotel cannot accept any responsibility for items that are not placed inside the safe. You can operate the safe in your room by using your own combination of numbers. Your valuables are insured up to a value of EUR 1,000.

Opening the safe: Enter the previously chosen combination of numbers and press “Enter”.

Please leave the safe’s door open upon your departure!

In case of an emergency

Fire service: 122

Rescue service: 144

Gaschurn police station: (+43) (0)59133 8103

In case of an absolute emergency between 10pm and 6:30am, you can reach us at the number (+43) (0)664 80556 8093. We kindly ask you to only call this number if the situation has to be addressed immediately and cannot wait until morning.

In case of a medical emergency, please call the emergency numbers above.

Indoor pool

.The Crystal Pool is 14.5 metres long, 7.5 metres wide and open daily from 7am to 8pm. The water temperature is kept at a pleasant 28 degrees Celsius, and the air temperature is 29 degrees Celsius. At the end of your visit to the wellness area, please throw your towels into the designated towel slots.

Internet

Free wireless internet access is available in all areas of the hotel. Instructions on how to connect to the internet: Open your browser, accept the terms and conditions of use and go online. It really is that easy!

Keys

When you arrive, you will receive a key card from the reception staff, which can be used for your room, the hotel’s entrance as well as the hotel’s ski and bicycle cellar. Upon request, we can give you free access to the ski depot at the valley station of the Versettla cable car for the duration of your stay as well.

Late check out

You are welcome to remain in your room until 3pm against a surcharge of EUR 40. Our staff at the reception will be happy to check the availability for you. However, we request your understanding that this is not always possible for every room – particularly if the room has already been reserved by another guest.

Laundry service

Please ask the cleaning personnel or our staff at the reception. Charges depend on time and effort involved.

Lost property

Have you left behind or lost something? Please ask for it at the reception. We also kindly ask you to hand in any items you find, at the reception.

Mail

Hand your mail to the staff at the reception – we will frank it for you. Mail is sent out from Monday to Friday.

Massage

You can make an appointment at our Gold Spa by contacting the spa reception at the extension number 615 or the hotel reception at 611.

“Please do not disturb!”

If you place this sign outside your door, our cleaning personnel will know that you do not wish to be disturbed. Please tell us if you’d like your room to be cleaned at a later time.

Reception

Our team at the reception is happy to provide you with information and assistance from 7am to 10pm. Timetables, hiking maps, price lists for ski schools and cable car tickets are available at the reception as well.

Restaurant and meal times

Breakfast: 07:15am to 10:15am

Evening meal: 6:30pm to 8pm

You may order your children’s evening meal from 6pm on in the dining room. Please book in advance.

Room service

We’re happy to serve you food and beverages in your room. We charge an additional EUR 5 for this service. Breakfast and set meals cost an extra EUR 10. Please dial 616 to place your order.

Segway

Transportation of a different kind: Find out more about Segways at the reception.

Price:

1 hour: EUR 19

2 hours: EUR 35

Ski depot

We have our own heated ski storage facilities for use by our guests. They are located at the hotel itself and at the valley station of the Versettla cable car. You may store your skiing equipment for free at these two locations.

Ski rental

At the valley station of the Versettla cable car, you can rent ski and snowboard equipment.

Smoking

We are a non-smoking hotel. You are welcome to smoke in the Havanna Lounge next to the Goldrausch Bar, as well as on the balcony and in front of the hotel. All other areas are “non-smoking zones”.

Telephone

Dial “0” to get the dialing tone. Calls made to numbers within the hotel are free for our guests. We will include the cost of any other calls in your room invoice.

Tennis centre

Play tennis and badminton – at our tennis centre, which is located 200 meters from the hotel. Courts or tennis lessons can be booked under (+43) (0)5558 8211 or at the reception (direct dial 611). For indoor courts, a fee of EUR 15 per hour and court will be charged. Tennis rackets, balls and indoor shoes can be rented directly at the tennis centre.

Tepidarium

The women’s sauna as well as the mixed gender sauna areas provide you with direct access to the tepidarium. Recommended after a visit to the sauna: an aroma therapy session, a visit to the plunge pool or the Kneipp foot therapy pools.

Wellness area & Gold Spa

The mixed gender sauna facilities include the Black Scorpion sauna, Finnish sauna, bio sauna, the fresh air area, and the shower and changing units. The women’s sauna facilities include the Arnika Hüsli, the infrared sauna, the relaxation room, and the shower and changing units.

The wellness area is open daily from 12pm to 8pm – on bad weather days it opens even a little earlier than that. Please keep a close eye on your children within the Gold Spa so that all guests are able to enjoy the peace and quiet offered at this area. The sauna facilities can only be used by guests aged 16 and above.

Wine shop

Would you like to enjoy a certain wine at home? At our wine shop, you will find all of the wines that are listed on our wine menu – at wine cellar prices!

Youth area

As you head in the direction of our seminar rooms, you will find a cosy meeting area for youths. Table soccer and a billiard table are available for a fee.